Tel: +(60) 089-761010 (5 Lines) | Fax: +(60) 089-778210 | Email: marketing@hocktat.com.my

FAQs

Frequently Asked Questions:

1.Is there a minimum or maximum order?

Yes we do. Minimum one 20” ft. container is required for each purchase. No maximum order required (subject to stock availability).

2.What is the payment term?

We request a full advance payment before loading. Prices are Exworks. We accept Telex Transfer to our bank.

3.Can we visit and pick our own item?

We do not allowed customers to pick their own goods. You are welcome to visit us to view the items, by appointment only.

4.Do you ship overseas?

Yes we do. We works with major shipping line and we will negotiate the best price for our customers.

5.How long does it takes to received my goods?

Once your order is confirmed, we will give you an estimated time, all orders varies on the vessel schedule and stock availability.